I came across John Boultwood during some reading on project disputes and commercial matters and it made me wonder what people actually value most when working with senior experts in complex situations. Beyond experience and credentials does the real difference come from technical knowledge clear communication or the ability to stay objective when opinions start conflicting? I have not worked directly with someone in that type of role before so I would be interested to hear from people who have and what qualities ended up having the biggest impact on the overall process.